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Refund Policy

Created on 1 December, 2023 • 266 views • 4 minutes read

**Refund Policy**

Effective Date: [01/12/23]

Thank you for shopping at [Dekko Hi Tech Pvt Ltd]! We appreciate your business and want to ensure your satisfaction with our products/services. Please read our refund policy carefully.

**1. Refund Eligibility**

1.1 **Digital Products/Services:** We do not offer refunds for digital products or services once the purchase has been made and the product/service has been delivered or accessed.

1.2 **Physical Products:** To be eligible for a refund on a physical product, the item must be unused, in the same condition that you received it, and in its original packaging. You must return the item within 3 Working days of your purchase.

**2. How to Request a Refund**

2.1 **Digital Products/Services:** Since digital products are non-tangible and irrevocable, refund requests for digital products/services will not be considered.

2.2 **Physical Products:** To request a refund for a physical product, please contact our customer service at Support@pmsbio.link within 3 days of receiving the product. Please provide your order number and a detailed explanation of why you are requesting a refund.

**3. Refund Processing Time**

3.1 **Digital Products/Services:** Refunds for digital products/services are not applicable.

3.2 **Physical Products:** Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.

**4. Late or Missing Refunds**

If you haven’t received a refund within the specified processing time, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at Support@pmsbio.link.

**5. Exchanges**

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at Support@pmsbio.link

**6. Contact Information**

If you have any questions about our refund policy, please contact us at:

[PRABU PAPAIYAH]

[Support@pmsbio.link]

[+917395962659]

Address : No 11/5 Krishna st, Drowpathy Amman Kovil, Uallagaram Chennai 600091.

Thank you for choosing [Your Company Name]! We appreciate your business and strive to provide excellent products/services and customer satisfaction.

Cancellation Policy

At PMSbio.link, we strive to provide the best possible service to our customers. We understand that circumstances may change, and you may need to cancel your subscription or order. Please review our cancellation policy below:

Subscription Cancellation

  1. Monthly Subscriptions: You can cancel your monthly subscription at any time through your account settings.Cancellations will take effect at the end of the current billing cycle. You will continue to have access to your subscription benefits until the end of the billing period.No refunds will be issued for partial months.
  2. You can cancel your monthly subscription at any time through your account settings.
  3. Cancellations will take effect at the end of the current billing cycle. You will continue to have access to your subscription benefits until the end of the billing period.
  4. No refunds will be issued for partial months.
  5. Annual Subscriptions: Annual subscriptions can be canceled at any time through your account settings.If you cancel within the first 30 days of your subscription, you are eligible for a full refund.After the first 30 days, cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for the remaining period.
  6. Annual subscriptions can be canceled at any time through your account settings.
  7. If you cancel within the first 30 days of your subscription, you are eligible for a full refund.
  8. After the first 30 days, cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for the remaining period.

Order Cancellation

  1. Product Orders: Orders for physical products can be canceled within 24 hours of placing the order. Please contact our customer support team to initiate the cancellation.If the order has already been shipped, you may need to follow our return policy to return the product for a refund.
  2. Orders for physical products can be canceled within 24 hours of placing the order. Please contact our customer support team to initiate the cancellation.
  3. If the order has already been shipped, you may need to follow our return policy to return the product for a refund.
  4. Digital Products: Orders for digital products can be canceled within 24 hours of purchase. Please contact our customer support team for assistance.Once the digital product has been accessed or downloaded, cancellations and refunds are not available.
  5. Orders for digital products can be canceled within 24 hours of purchase. Please contact our customer support team for assistance.
  6. Once the digital product has been accessed or downloaded, cancellations and refunds are not available.

How to Cancel

To cancel your subscription or order, please follow these steps:

  1. Log in to your PMSbio.link account.
  2. Navigate to the account settings or order history section.
  3. Select the subscription or order you wish to cancel.
  4. Follow the on-screen instructions to complete the cancellation process.

For any questions or assistance, please contact our customer support team at support@PMSbio.link

Changes to This Policy

PMSbio.link reserves the right to modify this cancellation policy at any time. Any changes will be communicated to our customers through our website or via email.